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Quality Coordinator Assistant (m/f) Ref°550

Quality Coordinator Assistant (m/f) Ref°550

Type of contract: Full-time and determined duration contract (CDD)

We are currently looking for a Quality Coordinator Assistant working full-time (40h / week) for a fixed-term contract of 15 months.

About the Laboratoire national de santé

The « Laboratoire national de santé » (LNS) is a public institution under the supervision of the Ministry of Health in Luxembourg. As a multidisciplinary institute, the LNS consists of four scientific departments in the fields of medical biology, microbiology, forensic medicine and health protection. In addition, the LNS is also hosting the National Center of Pathology and the National Center of Genetics. The LNS has its premises in Dudelange since 2013.

The mission of the LNS is to develop analytical and scientific expertise related to the prevention, diagnosis and monitoring of human diseases and to ensure the role of a national control or reference laboratory as well as to carry out forensic tasks. The institution also contributes to the development, harmonization and promotion of technical laboratory methods in close collaboration with local and international analytical laboratories. Within the scope of its responsibilities, the LNS is also leading research and teaching activities in collaboration with partners in Luxembourg and abroad.

With its modern infrastructure in line with the recent evolution of medical and analytical sciences, the LNS is an ambitious laboratory with innovative projects that increase its expertise in public health.

MAIN TASKS

Monitor the Quality Management System (QMS) within the department.
Manage the QMS in accordance with ISO 15189 standard.
Maintain close collaboration with external and internal stakeholders.
Assist in establishing and monitoring quality indicators in collaboration with the quality team and department stakeholders.
Troubleshoot non-conformities, complaints, and follow-up on customer satisfaction surveys.
Participate in internal and accreditation audits.
Provide quality training to laboratory staff and manage document systems.
Participation and follow-up in various audits (internal and accreditation).
Monitor, update, implement and disseminate legislative regulations as needed.

The above list is not exhaustive and further tasks could be added according to the needs of the service.

QUALIFICATIONS REQUIRED

Min. Bachelor degree in science or any other equivalent degree.
Minimum experience in a quality assurance position of 3 years.
Knowledge of ISO/IEC 15189 and/or accreditation process will be considered as a strong plus.
Fluency in English is mandatory, French is considered as an asset.
Effective Communication, Problem-Solving, Attention to Detail.
Patient focus and Analytical thinking.

WHAT WE OFFER

Dynamic Work Environment: Join our collaborative and international team at the forefront of public health.
Professional Growth & Meaningful Impact: We support your ongoing learning and career development.
Work-Life Balance: Enjoy flexible policies for a balanced life.

If you meet the above profile and wish to apply, please submit your application (CV and Cover letter) via our website. Your application will be treated confidentiality.

At the final stages of the recruitment process, the successful candidate will be asked to provide supporting documentation such as, copies of diplomas and certificates of employment. An official criminal record (bulletin no.3) will also be required for consultation purpose.

Apply